Terms & Conditions

"Customer" means the person or entity requesting or receiving goods or services. "Goods" means any vehicle, machine, part or material sold or supplied by us. "Services" means transport, tow-in, rentals, workshop repairs, skip hire, scrap handling and any related work. "Equipment" means any item rented to the Customer.

Quotations are valid for 14 days from the date of issue unless stated otherwise and are subject to availability, stock, and confirmation in writing. Prices may be adjusted where exchange rates, supplier pricing, fuel costs, statutory charges or scope of work change after the quote was issued. No order is binding on us until confirmed in writing.

Any website content, brochure or advertisement is for general information only and does not constitute an offer. Errors and omissions excepted.

Unless expressly stated, prices exclude VAT, transport, tolls, permits, waiting time, and consumables. Payment terms are cash on delivery or completion, unless a credit facility has been approved in writing. Approved account holders must pay within 30 days of statement.

Late payment attracts interest at the maximum rate permitted by law, and we may suspend services, retain goods, or recover collection and legal costs on an attorney-and-client scale.

Deposits may be required for rentals, special orders and vehicle sales. Special-order items are non-refundable once ordered. Cancellations must be in writing and may attract a reasonable cancellation fee to cover costs already incurred, as permitted by the Consumer Protection Act 68 of 2008.

Ownership of goods passes only once payment has been received in full. Risk in the goods passes to the Customer on delivery or collection, whichever occurs first. Where we hold goods, vehicles or materials on our premises, we do so at the Customer's risk.

The Customer must hold a valid licence or operator certification where required, and use the Equipment only for its intended purpose, within its rated capacity, and by competent operators.

Rental periods run from delivery/collection until the Equipment is returned in the same condition, fair wear and tear excepted. The Customer is responsible for fuel, daily checks, traffic fines, tolls, loss, theft and damage during the rental period, and for any cleaning, repair or replacement costs.

Skips must not be loaded above the rim or with prohibited waste (including hazardous, medical, asbestos, flammable or liquid waste). The Customer must ensure lawful, safe placement and access. Additional charges apply for overloading, contamination, unreasonable waiting time or blocked access.

We may repossess the Equipment without notice if payment is not made or if the Equipment is being misused.

Transport and tow-in times are estimates only and are not guaranteed. The Customer warrants that any load declared is accurate, lawful, properly packaged and correctly described in mass and dimensions. Abnormal loads require the Customer to obtain or fund all necessary permits unless agreed otherwise.

We are not liable for loss of profit, delay-related loss, or damage to inadequately secured or unsuitable loads. Recovered or towed vehicles are stored at the owner's risk and storage fees accrue daily until collected.

Repair estimates are indicative; we will seek approval before exceeding an approved amount where reasonably practicable. Warranty on workmanship is 3 months or as stated on the invoice, and excludes wear parts, misuse, overloading, neglect and unauthorised modifications. Parts carry only the warranty offered by the original manufacturer.

We retain a lien over any vehicle, machine or item in our possession until all amounts owing have been paid in full. Items not collected within 30 days of completion may attract storage charges and may be dealt with as permitted by law.

The Customer warrants that all material offered is lawfully owned by them and is not stolen, and must produce valid identification and any documentation required by applicable second-hand goods legislation. We may refuse or report suspicious material. Scrap prices are based on market rates on the day of weighing and on our final assessment of grade, mass and contamination.

New goods carry only the applicable manufacturer or importer warranty. Used goods are sold voetstoots (as-is, where-is) unless a written warranty is issued, and the Customer is responsible for inspecting the goods before purchase. Manufacturer service and maintenance requirements must be followed to keep any warranty valid.

Where we work on the Customer's premises, the Customer must provide safe, lawful access, a suitable working surface, and comply with the Occupational Health and Safety Act 85 of 1993. The Customer must disclose known site hazards, underground services and overhead obstructions.

To the maximum extent permitted by law, our total liability arising from any transaction is limited to the amount paid by the Customer for the specific goods or services concerned. We are not liable for indirect, incidental or consequential loss, including loss of profit, production, contracts or data. Nothing in these terms limits any liability that cannot lawfully be limited, including liability under the Consumer Protection Act.

The Customer indemnifies us against all claims, losses, fines and costs arising from the Customer's breach of these terms, unlawful or unsafe use of Equipment, misdescription of loads or material, or the acts or omissions of the Customer's personnel.

We are not liable for any failure or delay caused by events beyond our reasonable control, including load shedding, strikes, road closures, extreme weather, accidents, supplier failure or acts of government.

Please raise any complaint with us first at admin@walkerindustria.co.za so we can resolve it. These terms are governed by the laws of the Republic of South Africa, and the parties consent to the jurisdiction of the Magistrate's Court having jurisdiction, without limiting our right to approach a higher court.

These terms, together with our quotation and invoice, form the whole agreement between the parties. No variation is valid unless in writing and signed by an authorised representative. If any provision is found unenforceable, the remaining provisions continue to apply. We may update these terms from time to time by publishing the updated version on this page.

Company: Walker Industria (PTY) Ltd · Address: 3 Industria Road, Upington, Northern Cape, South Africa · Tel: (054) 332 1074 · Email: sales1@walkerindustria.co.za